Q1:Does your panels support Zigbee?
A1:If you need your panels to work with Zigbee, we suggest using a Gateway. Connecting all sensors to the gateway, which is then linked to our control panel. A demonstration video illustrating this process can be found at the following link: https://youtu.be/D4vSVo23JXg
Q2:Does your panels support KNX?
A2:We are not currently a member of KNX, so we do not have authorization to include KNX protocol in our standard models. However, we offer two solutions:
1. Custom Integration: With 18 years of R&D and manufacturing experience, we can integrate KNX modules into our mainboards. We will provide a neutral Android OS, and you can handle the KNX firmware. This option allows you to create a custom model tailored to your specifications.
2. KNX IP Gateway Solution: For a quick and straightforward setup, you can use a KNX IP gateway to bridge your devices with our panel.
Q3:Can I open the box and start using the panel?
A3:All of our panels run on a neutral Android OS. They can connect wirelessly via Wi-Fi and Bluetooth. For wired connections, we offer RS485. Each panel comes with the Google Play Store, allowing you to easily install apps like Tuya and Home Assistant. Additionally, we can assist with pre-installing your APK upon request.
Q4:Does it come with POE?
A4:Yes, all our smart home control panels support PoE, adheres to the IEEE802.3af standard
Q5:What operating systems do you supply?
A5:Our smart home solutions support a variety of operating systems, including Android and Linux-based systems such as Ubuntu, Debian, and Buildroot.
Q6:Portworld’s Services
A6:Portworld (Sunworld) Technology Co., Ltd is a leading provider of touch system solutions, specializing in the R&D and production of smart home tablets, PoE industrial embedded touch panels, digital signage, and touch monitors. With 18 years of R&D experience, we offer OEM/ODM customization services to meet the diverse needs of our clients.
Q7:OEM/ODM Customization Services
A7:Portworld offers comprehensive OEM/ODM solutions, allowing brands to develop customized smart control panels and touch devices that stand out in the market.
- Appearance Customization: Supports size, material, casing design, and color customization to align with brand identity.
- Hardware Customization: Provides PCBA design, interface configuration, camera, microphone, and speaker integration.
- Software Customization: Supports Android, Linux (Ubuntu/Debian), and Windows OS customization with full SDK/BSP development support.
- Branding Customization: Offers logo printing, UI design, and packaging customization for enhanced brand recognition.
A8:Portworld manufactures smart home control panels in 4-inch, 5-inch, and various other sizes, suitable for homes, hotels, office buildings, and commercial automation.
- Multi-OS Compatibility: Supports Android, Linux (Ubuntu/Debian), and Windows.
- Multiple Processor Options: Features Rockchip, MTK, Intel, AMD, Snapdragon, and Spreadtrum chipsets for different performance needs.
- Multiple Control Methods: Supports touchscreen control, mobile app remote control, and voice control (Google Assistant, Alexa).
- Smart Device Integration: Connects seamlessly with smart lighting, motorized curtains, security cameras, HVAC systems, and access control.